If you are traveling and plan to use your LUSO ATM, Debit or VISA card, please notify us prior to traveling, especially when traveling out of the country, to avoid receiving a phone call from our card company about changes in the pattern of use on your card and to avoid the possibility of your card being blocked due to unusual activity. You can contact us at 413-589-9966, toll free 877-500-7750 or
email us at info@lusofederal.com.
It has come to our attention, that emails originating from noreply@citybank.com and noreply@citibank.com with a subject of "Merchant Statement" as the carrier of a .docx (Microsoft Word) attachment that may contain malicious code. The attachment currently takes the format "Statement ID 1111-111-111-1111.docx" (numbers may vary). Please block the contents through your anti-virus software , delete and do not open these emails/attachments. Thank you.