Web Browser

How do I clear my web browser’s cache, cookies and history?

Android

The steps to clear your cache, cookies and history may differ depending on your Android model and preferred browser. However, you should be able to clear your cache and data from your application management settings menu in four quick steps:

1. Go to Settings and choose Apps or Application Manager.

2. Swipe to the All tab.

3. In the list of installed apps, find and tap your web browser. Tap Clear Data, then Clear Cache.

4. Exit/quit all browser windows and reopen the browser.

Chrome for Android

1. Touch Chrome menu > Settings.

2. Touch (Advanced) Privacy.

3. Touch Clear Browsing Data.

4. Exit/quit all browser windows and reopen the browser.

Safari (Apple iOS)

Note: The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support’s Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch.

1. Open your Settings app.

2. Tap Safari.

3. Tap Clear History and Website Data and confirm.

4. Exit/quit all browser windows and reopen the browser.

Chrome for iOS

1. Touch Chrome menu > Settings.

2. Touch Privacy.

1. Choose the data type you want to clear.
2. Touch Clear.
3. Exit/quit all browser windows and reopen the browser.

Chrome

1. In the browser bar, enter: chrome://settings/clearBrowserData
2. Select the following:
   • Browsing history
   • Download history
   • Cookies and other site and plug-in data
   • Cached images and files

From the drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

3. Click Clear browsing data.
4. Exit/quit all browser windows and re-open the browser.

Firefox

1. From the History menu, select Clear Recent History. If the menu bar is hidden, press Alt to make it visible.
2. From the Time range to clear drop-down menu, select the desired time range or to clear your entire cache, select everything.
3. Next to “Details,” click the down arrow to choose which elements of the history to clear. To clear your entire cache, select all items.
4. Click Clear Now.
5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

1. In the top right, click the hub icon (looks like three horizontal lines).
2. Click the History icon, then select Clear all history.
3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
4. After the “All Clear!” message appears, exit/quit all browser windows and reopen the browser.

Internet Explorer 9 and higher

Note: As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11, unless you are running Windows Vista SP2 or certain versions of Windows Server. For a complete list of exceptions, see Microsoft Support Lifecycle. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11 and is not on Microsoft’s list of exceptions.

1. Select Tools (via the Gear Icon) > Safety > Delete browsing history
2. If the menu bar is hidden, press Alt to make it visible.
3. Deselect Preserve Favorites website data and select:
   • Temporary Internet files or Temporary Internet files and website files
   • Cookies or Cookies and website data
   • History
4. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
5. Exit/quit all browser windows and reopen the browser.

Opera

1. From the Opera menu, select Settings, then Delete Private Data.
2. In the dialog box that opens, select the items you want to clear, then click Delete.
3. Exit/quit all browser windows and reopen the browser.

Safari 8

1. From the Safari menu, select Clear History and Website Data.
2. Select the desired time range, then click Clear History.
3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Safari 7 and below

1. From the Safari menu, select Reset Safari.
2. Select the items you want to reset, then click Reset. For Safari 5.1, removing all website data includes both cookies and cache.
3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.